Privacy Policy.

Privacy Policy for Create

Last updated: 19 September 2025

This Privacy Policy explains how Create. (“we,” “us,” or “our”) collects, uses, and protects your personal data when you use our website https://createcy.com, our services, or communicate with us. 

We are committed to protecting your privacy and ensuring that your personal data is handled in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Who we are

Create. is a digital marketing and lead generation agency based in Cyprus, offering services such as website design, SEO, paid advertising, content creation, and ongoing marketing support.

For any questions regarding this policy, you can contact us at:
Email: info@createcy.com
Website: https://createcy.com
Explore our Terms & Conditions

2. What personal data we collect

We may collect and process the following types of personal data:

  • Contact information: name, email address, phone number, company name.

  • Account and service information: login details, project details, billing and payment information.

  • Technical data: IP address, browser type, device information, and cookies.  (See our Cookie Policy).

  • Communication data: messages sent to us via contact forms, email, or other channels.

3. How we use your data

We use your personal data for the following purposes:

  • To provide and manage our services.

  • To communicate with you about inquiries, projects, or support.

  • To process payments and manage billing.

  • To improve our website, services, and customer experience.

  • To send marketing communications (only with your consent, where required).

  • To comply with legal and regulatory obligations.

4. Legal bases for processing

We process personal data under the following lawful bases:

  • Contract: when processing is necessary to deliver our services.

  • Consent: when you have given us clear permission (e.g., for marketing).

  • Legitimate interests: when processing is necessary for our business operations and does not override your rights.

  • Legal obligation: when required to comply with applicable laws.

5. Sharing your data

We do not sell your personal data. We may share data with:

  • Service providers (such as hosting, analytics, and payment processors).

  • Professional advisers (such as accountants or legal advisors).

  • Authorities, if required by law.

All third-party service providers are required to keep your data secure and only use it for agreed purposes.

6. International data transfers

Where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

7. Data retention

We only retain your personal data for as long as necessary to fulfil the purposes outlined in this policy or as required by law. After this period, data will be securely deleted or anonymised.

8. Your rights under GDPR

You have the following rights:

  • Access – request a copy of your personal data.

  • Rectification – correct inaccurate or incomplete data.

  • Erasure – request deletion of your personal data.

  • Restriction – limit processing in certain circumstances.

  • Portability – receive your data in a structured, machine-readable format.

  • Objection – object to certain processing activities (including marketing).

  • Withdraw consent – when processing is based on consent, you may withdraw it at any time.

To exercise your rights, contact us at info@createcy.com. We may need to verify your identity before fulfilling your request.

9. Security of your data

We implement appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, or disclosure.

10. Marketing communications

If you opt in, we may send you newsletters, updates, or marketing communications about our services. You can opt out at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

11. Links to other websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

12. Updates to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. Any updates will be posted here with a new “last updated” date.

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